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Seminars, Workshops and Presentations by

RAMA BEERFAS, Chief Solutions Specialist

BACKGROUND
Rama Beerfas is the owner of Lev Promotions, a promotional marketing consulting company founded in 2002. Rama is an active member of PPAI, the Promotional Products Association International and of the San Diego Regional Chamber of Commerce. Her activities with PPAI include being a member of the ADvocate program, which seeks to educate businesses and organizations on the nature and value of promotional marketing. As a Chamber member, Rama is an active member of the East County Business Alliance Group and works to promote the Business Alliance Group program to Chamber members. Her extensive background in customer service and marketing leads her to conduct training sessions in various aspects of these topics.

PROFESSIONAL & PERSONAL ACCOMPLISHMENTS
  • Named one of forty “Women to Watch” in the promotional products industry in 2003 by Counselor Magazine.
  • Contributing source to Advantages Magazine, Counselor Magazine, Successful Promotions Magazine, PPB, San Diego Daily Transcript and eastcountymagazine.com
  • Advanced Toastmaster, Bronze
  • Recipient of 2006 Professional Development Grant from the PPEF (Promotional Products Education Foundation).
  • Finalist in San Diego Regional Chamber of Commerce Small Business Awards 2009 in the Micro-Business division for the Innovative Marketing Campaign category.
  • Honorable Mention in San Diego Regional Chamber of Commerce Small Business Awards 2010 in the Micro-Business division for the Innovative Marketing Campaign category.

SEMINAR TOPICS
  •  “The Power of Promotional Products in Your Marketing Mix”
  •  “ ‘Oops’ & Other 4 Letter Words – The Language of Customer Service”
  •  “Developing Your 30-Second Networking Commercial”
  • “Dealing with the Difficult Customer: Turning Anger into Applause”
  • "First Impressions: Developing Good Phone Etiquette"
  • “Working Onstage – The Customer Service Representative As Actor”
  • “Promotional Power – The 5 W’s of Promotional Marketing”
  • “Creating Your SWOT Analysis”
  • “Identification Branding – The 5 W’s”
  • “Marketing through Newsletters”
  • "Understanding Customer Needs: Determining the Outcome that Satisfies Customer's Objectives"
  • “Train the Trainer” programs
  • “Identifying Your Strategic Partners: Grow Your Business through Referrals”
  • custom designed seminars to meet your customer service or marketing needs
CURRENT & PAST CLIENTS  (partial list)
  • San Diego Regional Chamber of Commerce
  • Accredited Business Networking Group
  • Agency for Jewish Education of San Diego County
  • Promotional Products Association International