Marketing & Customer Service Training

At Lev Promotions, we understand that, sometimes, you don't want to pay someone else to do your marketing for you; you want to do it yourself.

That being said, if you don't understand how to start, where to go, or how to execute what needs to be done, you need someone to show you how.

That's where Lev Promotions comes in.

We can provide the training you, your staff or your organization needs through our presentations and workshops.

From a one hour presentation to a multiple day interactive workshop, a Marketing Solutions Specialist will help guide attendees through a focused process to achieve their particular goals.

Oh, and we also conduct training on customer service subjects because we believe that good to great customer service is your #1 marketing tool!

And if you're wondering if we only conduct sessions in the San Diego area, the answer is "no." You can come to San Diego and we'll make the necessary space arrangements, we can come to you, or, we can do a webinar (although interactive workshops are most productive when they're an in-person event). You choose the way that best meets your needs and budget.

Marketing & Customer Service Training Topics

The following is a list of the seminars that are currently available. Any of these can be customized to fit your objectives and/or industry.

  • “The Power of Promotional Products in Your Marketing Mix”
  • "Developing Your Strategic Marketing Plan"
  • "Branding - Making Your Mark in the Marketplace"
  • “Developing Your 30-Second Networking Commercial”
  • “Dealing with the Difficult Customer: Turning Anger into Applause”
  • "First Impressions: Developing Good Phone Etiquette"
  • “Working Onstage – The Customer Service Representative As Actor”
  • “Promotional Power – The 5 W’s of Promotional Marketing”
  • “Creating Your SWOT Analysis”
  • "Logo Design 101"
  • “Marketing through Newsletters”
  • "Understanding Customer Needs: Determining the Outcome that Satisfies Customer's Objectives"
  • “Identifying Your Strategic Partners: Grow Your Business through Referrals”
  • “Developing Your Unique Selling Proposition”
  • Custom designed seminars to meet your customer service or marketing needs